TERMS AND CONDITIONS
COVID 19 Notice
In the event that the dates you have booked are canceled by NewWave Bootcamp due to local COVID restrictions, your residential stay will be moved forward to a mutually agreed date or a full refund will be issued.
These Terms and Conditions shall apply to the use of the facilities and services provided by NewWave Bootcamp, Brighton by its customers who book a residential or non-residential boot camp.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
means a paying Customer of NewWave Bootcamp LTD;
means NewWave Bootcamp LTD
means the prices payable for attending residential or non-residential boot camps as advertised on www.newwave-retreats.com
1.2 Unless the context otherwise requires, each reference in these Terms and Conditions to
1.2.1 “these Terms and Conditions” is a reference to these Terms and Conditions and each of the Schedules as amended or supplemented at the relevant time;
1.2.2 a Clause or sub-Clause is a reference to a Clause of these Terms and Conditions; and
1.3 The headings used in these Terms and Conditions are for convenience only and shall have no effect upon the interpretation of these Terms and Conditions.
1.4 Words imparting the singular shall include the plural and vice versa.
1.5 References to any gender shall include the other gender.
2. Bookings and Reservations
2.1 Customers may make reservations in advance through www.newwave-retreats.com
2.2 When making reservations, Customers will be required to provide identification information including, but not limited to, their name, address, contact telephone number, and email address.
2.3 Where a 30% deposit is required for a reservation and the remaining balance is due 5 weeks prior to the date of the boot camp.
2.4 Reservations may be changed by the Customer at any time prior to arrival (subject to the cancellation provisions set out in Clause 4 below). NewWave will use all reasonable endeavors to accommodate any changes requested but gives no guarantee that all changes will be accommodated.
3. Fees and Payments
3.1 Details of Rates including, where applicable, promotional Rates and other special offers are available from www.newwave-retreats.com
3.2 There may be additional charges for use of other facilities such as spa facilities.
3.3 Payments can be made via the website (www.newwave-retreats.com)
4.1 If a reservation needs to be canceled by the Customer, the following cancellation charges shall apply:
For cancellations made within 4 weeks of the start of a residential boot camp: The total fee is due with no refund.
For cancellations made between 4 weeks and 10 weeks of the start of a residential boot camp: 75% of the fee is due to NewWave Bootcamp LTD.
For cancellations made 10 weeks or earlier before the start of a residential boot camp: 20% of the fee is due to NewWave Bootcamp LTD.
4.2 NewWave may, from time to time, cancel a reservation. In the event of such cancellation, the Customer shall be informed immediately and shall be offered an alternative boot camp of the same standard or better or a full refund of any and all sums paid (with the refund being issued within 14 days).
5. Check-in and Check-out
Check-in and check-out times shall be provided to you in advance of the boot camp
6. NewWave Bootcamp Rules
6.1 All Customers must complete a waiver and release agreement prior to attending any boot camp.
6.2 All Customers shall abide by the directions provided by NewWave Boot Camps trainers and staff at all times. Failure to do so may result in you being asked to leave immediately.
6.3 Customers are responsible for their own state of health, physical condition and wellbeing at all times and confirm that at all times they are fit and healthy enough to participate in the boot camp and if necessary have consulted with a doctor beforehand to confirm that the boot camp is suitable for the Customer.
6.4 Customers may only use the fitness equipment and facilities provided by NewWave Bootcamp in the correct manner and must not use the same in any manner which constitutes a health and safety risk either to themselves or to others.
6.5 Customers should not attempt to use any equipment or facilities until they have been instructed in the correct use of the same by a suitably qualified instructor.
6.6 If a Customer has any medical condition or is taking any medication which may affect their ability to exercise or use any equipment or facilities provided by NewWave in any way, they must inform the instructors of the same and act in accordance with any instructions provided as a result.
6.7 Attendees should dress appropriately for the physical exercises and a full kit list will be provided in advance of the boot camp.
6.8 Customers are required to conduct themselves in a reasonable and responsible manner at all times when on NewWave property and must not act in any which may disturb other guests. Failure to adhere to this requirement may result in a Customer being asked to leave NewWave in which case no refund will be payable by NewWave.
6.9 Smoking is permitted in designated areas only.
6.10 Failure to adhere to the requirements of sub-Clause 6.9 shall result in the Customer being charged for any and all costs incurred by NewWave in cleaning the room (including, but not limited to, fixtures, fittings and soft furnishings) and restoring it to a smoke-free environment.
6.11 Children under the age of 16 may not attend an NewWave
6.12 Customers shall be charged for any and all damage caused by them to any of NewWaves property during their stay.
7. Food and Drink
7.1 Customers with special dietary requirements are advised to inform NewWAve of the same in advance of their arrival. NewWave will use all reasonable endeavours to accommodate such requirements and, where this is not possible, inform the Customer of the same.
7.2 Customers will be informed of meal times on arrival.
8. Car Parking Facilities
9. Disabled Customers
9.1 NewWave fully complies with all laws from time to time in force regulating the treatment of, and provision for, disabled Customers.
9.2 Customers with any special requirements pertaining to a disability should inform NewWave of the same prior to their arrival.
10. Limitation of Liability
10.1 To the fullest extent permissible by law, NewWaves liability for any loss or damage suffered by Customers shall be limited to that which arises out of the negligence of NewWaves employees, subcontractors or agents.
10.2 Notwithstanding sub-Clause 10.1 above, NewWave shall not be liable for any indirect loss or damage which may be suffered by a Customer including, but not limited to, loss of income, loss of business, loss of profits, loss of opportunity, loss of anticipated savings, loss of data or loss of enjoyment.
10.3 Nothing in these Terms and Conditions purports to limit or exclude NewWaves liability for:
10.3.1 death or personal injury caused by the negligence of NewWave, its employees, subcontractors or agents;
10.3.2 fraud or fraudulent misrepresentation; or
10.3.3 any other matter for which it would be illegal for NewWave to limit or exclude its liability.
11.1 The Customer’s rights as a consumer under consumer protection legislation from time to time in force shall not be affected by these Terms and Conditions.
11.2 NewWave may, from time to time, change these Terms and Conditions without notice, however, it will use its reasonable endeavors to inform Customers as soon as is reasonably possible of any such changes.
12. Data Protection
NewWave will not share Customers’ personal data with any third parties for any reasons without the prior consent of the Customer concerned. Such data will only be collected, processed, and held in accordance with NewWave’s rights and obligations arising under the provisions and principles of the Data Protection Act 1998.
13. No Waiver
No failure by NewWave to enforce any provision in these Terms and Conditions shall constitute a waiver of the right to subsequently enforce that provision or any other provision of these Terms and Conditions. Such failure shall not be deemed to be a waiver of any preceding or subsequent breach and shall not constitute a continuing waiver.
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
15. Law and Jurisdiction
15.1 These Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
15.2 Any dispute, controversy, proceedings or claim between the Parties relating to these Terms and Conditions (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the jurisdiction of the courts of England and Wales.